First up, we have Felix Rabindranath Paul!

As an Event Technical Manager at YTL Info Screen Sdn Bhd, his ultimate goal is to provide the best customer experience, and he does so with a no-nonsense attitude and absolute meticulousness.

Even when he was involved in a hit-and-run accident and had a concussion, he made his wife drive him back to the hotel to check on an event to ensure everything was in order. With all his hard work and dedication, it’s no wonder the Majestic Hotel Kuala Lumpur is always bustling with events.

Watch Felix’s video below!